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About.

15+ years of building marketing from scratch, and I still love what I do.

Portrait of Nicole Irmo

By day, I'm VP of Marketing at NorthShore Care Supply, a DTC medical supply and CPG brand. I lead marketing and ecommerce, report to the founder and CEO, and run a nine-person team, most of whom I hired. By night, I'm usually still thinking about marketing. My husband is a marketer too, so dinner is basically a brainstorm session, and our teenager is already plotting his first subscription business.

My story.

I'm an intentional optimist, and I love that marketing gets to shape how people see things, including themselves. Done right, it can inspire, empower and give people hope. That's kind of magical.

NorthShore started as a client of my consultancy, Clicking Awesome. In 2023 they recruited me in-house as Director of Marketing. Within about ninety days I was running marketing for the whole business, and in 2024 I was promoted to VP. I started Clicking Awesome by choice after Focus Products was acquired and spent two years working across five industries. Before that, I led marketing for hospitality and healthcare product brands, earning a promotion at every stop.

I've marketed a lot of different things, but product marketing is my favorite, DTC or B2B. There's nothing like selling something people can actually hold in their hands.

Every role follows the same playbook. Find the story the brand isn't telling. Tell it clearly, everywhere. Build the team and systems that keep it going. Lately that playbook includes AI: I'm leading adoption across my team, from choosing the platforms to setting the standards to building the workflows. Here's a secret: I built this whole website with AI. Sure beats the old WordPress days.

I'm a leader who still likes getting my hands dirty. I set the strategy, and I'm just as happy rolling up my sleeves to help get it done. I can see the forest and the trees.

I never expected to be this excited about adult diapers, but here we are. I love a complicated category (I've done bed bugs, too).

One of those rare leaders who could do every creative function herself, yet was smart enough to know when to lead, delegate, and develop the people around her.

Amy Vestal, RN · Founder & CRO · Cross-functional colleague

How I work.

Uncover the brand. Build the team. Hit the gas.

Brand

Position it. Then say it everywhere. Voice, messaging architecture and funnel-stage standards.

Team

Build the org that owns the plan. Hiring, coaching, succession and the first documented plans.

Growth

Turn attention into dollars and loyalty into advocacy. Owned channels first, paid and broadcast to scale.

In every role, my goal is the same: leave marketing better than I found it.

Career.

  1. 2023to present

    Vice President, Marketing Promoted

    NorthShore Care Supply · DTC medical supply and CPG brand. Promoted from Director of Marketing in 2024.

    Lead marketing and ecommerce, reporting to the founder and CEO. Own brand, messaging, website, analytics, lifecycle, community and partnerships across a nine-person marketing and ecommerce team.

  2. 2021to 2023

    Founder

    Clicking Awesome

    Led brand, positioning and go-to-market for clients in financial services, real estate, healthcare, recreation and business services, including Unilever.

  3. 2015to 2021

    Marketing Director Promoted

    Focus Products · Hospitality and healthcare products manufacturer. Promoted from Marketing Manager in 2019.

    Led marketing for multiple multi-million-dollar brands, managed a $550K budget and 30+ trade shows a year, and architected the company's hospitality brand.

  4. 2014to 2015

    Marketing Manager

    Rosseto · Foodservice equipment manufacturer

    Built the first integrated marketing strategy as part of the senior leadership team. Ecommerce up 16%, marketplace sales up 49%, lead conversion up 50%.

That's the TL;DR. Want the full resume?

"She never missed." As her direct manager, I counted on [Nicole] to hit timelines and objectives.

Rick WaltersFormer manager · Managed Nicole directly

An integral component to our division's success … her ability to cross functionally help a team in any facet needed.

Tim WalkerSenior sales & engagement leader · Colleague of 4+ years

She always exceeded expectations; creating promotional literature, digital content and support usually quicker than expected.

Brenda JamesSales professional · Same team

Nicole is a powerhouse. She collaborates within all of the departments to fully understand a project's objective and drives each one to a successful outcome.

Ashleigh BristerOperations & data strategist · Same team

One of those people that everyone wants on their team and in their organization. A strategic, creative marketer who has continued to be a valuable thought partner for me.

Elizabeth BoulosCPG professional · Same team

Creative, proactive, and aggressive in finding solutions to challenges and problems. Her efforts prove invaluable in keeping our team productive.

Scott S.Consulting client

Her work positions sales teams to successfully generate revenue and any company would be fortunate to have her on their team.

Sandra DiVitoRetired Vice President of Sales · Senior colleague

A passionate and inspirational leader providing a spirit of collaboration, guidance, and support to help her team achieve its best results.

Carlo DiciollaNational Accounts Sales Manager · Same team

Let's talk.

I'm always up for a good marketing conversation, whether it's on a stage, a panel, a podcast, an advisory board or over coffee. A few topics I could talk about for hours:

  • Telling stories in categories nobody wants to talk about
  • Building a marketing team people don't want to leave
  • Getting a whole team to actually use AI (and like it)
  • Showing up in AI search before your competitors do
  • Proving that brand drives revenue
  • And, obviously, Taylor Swift

Invite me to speak or adviseConnect on LinkedIn

Nicole Irmo

Marketing executive who turns brand positioning into commercial results, and builds the teams that sustain it.

nicole.irmo@gmail.com
Barrington, Illinois

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