NorthShore Care Supply

Rebuilt a 20-year-old product catalog as a real brand

+32%organic search, against an industry decline of 2.5% · 15.3% blog conversion, up from 3.1%

Context

A 20-year-old online product catalog with website support, but no real marketing function, no brand voice and no messaging architecture.

What I did

  • Repositioned the business from a product catalog into a brand, and stood up the company's first real marketing function.
  • Wrote the brand voice, messaging architecture and funnel-stage messaging standards now used across every channel.
  • Built the messaging architecture, content and community engine that made our founder's category term land with customers.
  • Scaled content from ad hoc requests to 40+ published pieces a month, plus long-form authority hubs and ebooks.

Results

+32%organic search, to a record 38,097 monthly sessions, while the industry declined 2.5%
+89% / +104%blog sessions and blog revenue, year over year
3.1% → 15.3%conversion on blog traffic

Tools and channels

OptimizelyGA4DomoMonday.com
Nicole Irmo

Marketing executive who turns brand positioning into commercial results, and builds the teams that sustain it.

nicole.irmo@gmail.com
Barrington, Illinois

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