NorthShore Care Supply
Rebuilt a 20-year-old product catalog as a real brand
+32%organic search, against an industry decline of 2.5% · 15.3% blog conversion, up from 3.1%
Context
A 20-year-old online product catalog with website support, but no real marketing function, no brand voice and no messaging architecture.
What I did
- Repositioned the business from a product catalog into a brand, and stood up the company's first real marketing function.
- Wrote the brand voice, messaging architecture and funnel-stage messaging standards now used across every channel.
- Built the messaging architecture, content and community engine that made our founder's category term land with customers.
- Scaled content from ad hoc requests to 40+ published pieces a month, plus long-form authority hubs and ebooks.
Results
+32%organic search, to a record 38,097 monthly sessions, while the industry declined 2.5%
+89% / +104%blog sessions and blog revenue, year over year
3.1% → 15.3%conversion on blog traffic
Tools and channels
OptimizelyGA4DomoMonday.com
Marketing executive who turns brand positioning into commercial results, and builds the teams that sustain it.
nicole.irmo@gmail.com
Barrington, Illinois
© 2026 Nicole IrmoBarrington, Illinois