NorthShore Care Supply
Built a marketing function from website support up
7 of 9team members hired, three promoted, one voluntary departure in three and a half years
Context
I inherited website support, no shared marketing plan and a small team still finding its footing after a leadership change.
What I did
- Hired 7 of the 9 people on today's marketing and ecommerce team, and promoted three.
- Gave every person a written annual strategy with KPIs they own.
- Set up quarterly initiative reviews where each person presents their own wins, lessons, blockers and strategy changes, plus quarterly team presentations to build communication skills.
- Held monthly one-on-one lunches outside the office and kept skip-level access open.
- Brought marketing and ecommerce together as one team under my leadership.
Results
7 of 9team members hired
3promotions
1voluntary departure in three and a half years
Tools and channels
Monday.com
Marketing executive who turns brand positioning into commercial results, and builds the teams that sustain it.
nicole.irmo@gmail.com
Barrington, Illinois
© 2026 Nicole IrmoBarrington, Illinois